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WE WILL NO LONGER BE ACCEPTING RETURNS ON ANY MASTER REPLICAS PRODUCT AS THEY ARE NO LONGER ACCEPTING RETURNS FROM US. THIS INCLUDES FORCE FX, LIMITED EDITION, AND SCALED REPLICA LIGHTSABERS AS WELL AS ANY OTHER PRODUCTS LABELED BY MASTER REPLICAS. We apologize for this inconvenience; unfortunately we cannot help the situation with their refusal to work with us.

For standard orders, we accept refunds or exchanges only on unopened and undamaged items (some exceptions apply). Returns must include a copy of your original packing receipt (you should also keep a copy for your records).
We must be contacted within 15 days of order placement to process a return or exchange by filling out the form below.
Merchandise must be returned via a registered, traceable and insured mail system (USPS priority with tracking, UPS, FedEx, etc...). Returns should be sent to:

Returns @ UltraForceSabers.com
1401 Dover Ave.
Loveland, CO
80538 United States

Once we receive the item back, the item will be inspected and the item price can then be refunded. If an item or packaging is found damaged or not resellable (including but not limited to smoke damage, animal smells, or other forms of damage) then we will not process the refund and the item will be returned to you at your cost. We cannot refund the shipping costs once an item has been shipped out.
Defective items must be returned through the original manufacturer. (Master Replicas or Hasbro). We cannot make exceptions to this rule and will not take returns on DOA products.
For pre-order or unshipped items, we can offer a full refund including the shipping charges (provided no items on the order were shipped). Unshipped items can only be refunded if we are contacted on the same business day that they are processed (for items after 5:00 PM MST, this is the next business day before 3:30 MST). Pre-order items and conversions can only be cancelled within 20 business days of placing the order, or if the pre-order has an exception on it (check your online receipt to verify).
Conversions that have been completed are not refundable. We stand behind our work and are willing to work with you if there is an issue, but once the conversion has been completed, we cannot offer a refund or exchange.
If you have further questions about the refund/exchange process, please contact us.

PLEASE ENTER THE FOLLOWING INFORMATION FOR A RETURN/EXCHANGE REQUEST

ORDER NUMBER*

Bill To

First Name*

Middle Initial

Last Name*

Company

Address*

City*

State*

Postal Code*

Country*

Email*

Day Phone*

Evening Phone

PAYMENT METHOD

PRODUCT BEING RETURNED/EXCHANGED

FOR EXCHANGE OR RETURN

REASON FOR EXCHNAGE/RETURN*

We will be in contact within 3 business days regarding your return/exchange request. Returns and exchanges are subject to review and inspection before the item will be exchanged or returned. RMA requests may be denied at our discression.

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