FREQUENTLY ASKED QUESTIONS

Want to know more?  Take a look at the frequently asked questions below and see if it's been covered.

Q. Can I fight with my Force FX Lightsaber?

A. The Force FX lightsabers are considered collectable memorabilia.  That being said, they are made from sturdy aluminum and have a fairly solid polycarbonate blade which can withstand quite a bit of dueling.  This can lead to a failure in the LED string, but even Master Replicas has been promoting using them in dueling, and we can tell you it's a ton of fun!

Q. What forms of payment do you take?
A. We take Visa, Master Card, American Express, Discover, and PayPal.  All of these options are available during the checkout process.

Q. Do you sell items that you do not have in stock?
A. Unlike some of our competitors, we only list and sell items that we have in stock on our site.  The only exception is when we offer a pre-order, in which case the pre-order item is clearly marked as being pre-order with an expected date from the manufacturer.

Q. What is your return/refund policy?
A. Click here for details on our refund/exchange policy.

Q. Do you ever offer deals on your products?
A. Yes, sign up for the newsletter and receive offers directly to your email!  You can also check the Special Offers page, updated regularly!

Q. Are the items listed on the web-site brand new?
A. Yes, all of the items, except for items listed as NOT MINT, are brand new and sealed in the original manufacturer's packaging.  NOT MINT items were display units or had damaged packaging so they have been removed from their packaging (for display purposes) and handled some.

Q. Why don't you carry yellow, orange, or other colored lightsabers or offer saber customizations?
A. We are now offering conversion services to convert your favorite Master Replicas or Hasbro force fx lightsaber to a different color (yes, including orange, yellow, and purple).  Click here for more information. 

For more product specific information, please check our Information Library.

Have a question you don't see listed here.  Contact us to get the answer!