As many of you may have read, we no longer offer services on the FX lightsabers made by Master Replicas. In fact, we stopped offering services on the MR models on March 1st, 2014. This has been a very popular question and has led to some extremely heated emails which has led us to address this issue here.
So it's not that we don't like the MR models. In fact, many of them are our favorites. However, MR stopped manufacturing before the end of 2007. Why? Because they dropped their license with Lucas at the end of 2007 (if you want information about why, check wikipedia). That means that even the newest MR FX is well over seven years old (as of May 2015). So why is this a problem? Here's why:
Some of you may be thinking that a few bad apples spoiled the bunch. But in this case, it ended up being more like there were a few good apples among the moldy, rotten bunch. Sure, in their day the MR models were great, and even today there are a few pieces out there that have outlasted most of the rest. However, there are far too many MR sabers that have issues, many of which are not even visible because they're hidden away inside of the hilt. But as our tech found out rather painfully, start opening those hilts up and the housings may begin crumbling, the wires may start falling out or cracking apart, and the electronics may be partially melted, covered in corrosion, or crumbling themselves. So no, we do not accept repair requests on MR sabers.
Happy New Year Everyone!