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FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS

Want to know more?  Take a look at the frequently asked questions below and see if it's been covered.

Q. Can I fight with my Force FX Lightsaber?

Q. Can I fight with my Force FX Lightsaber?

A. The Force FX lightsabers are considered collectable memorabilia.  That being said, they are made from a combination of metals and plastics and have a fairly solid polycarbonate blade which can withstand quite a bit of dueling.  This can lead to a failure in the LED string, but even Master Replicas and Hasbro have been promoting using them in dueling, and we can tell you it's a ton of fun!  If you really want to use them though, consider purchasing a Battle Ready Force FX Lightsaber or, if you already have an FX lightsaber, you can get a luxeon conversion done on it.

Q. What forms of payment do you take?

Q. What forms of payment do you take?

A. We take Visa, Master Card, American Express, Discover, and PayPal.  All of these options are available during the checkout process.  For more information, click here.

Q. Do you sell items that you do not have in stock?

Q. Do you sell items that you do not have in stock?

A. Unlike some of our competitors, we only list and sell items that we have in stock on our site.  The only exception is when we offer a pre-order, in which case the pre-order item is clearly marked as being pre-order with an expected date from the manufacturer.

Q. What is your return/refund policy?

Q. What is your return/refund policy?

A. Click here for details on our refund/exchange policy.

Q. Do you ever offer deals on your products?

Q. Do you ever offer deals on your products?

A. Yes, we frequently offer sales and discounts on our products.  If you sign up for our newsletter you can receive offers directly to your email!  Also, we sometimes offer a limited Discount Code (for use during checkout), but we only occasionally offer them and they are usually only distributed to our newsletter subscribers.  Also, people who have setup an account may occasionally find a code listed for them in their account summary.

Q. Are the items listed on the web-site brand new?

Q. Are the items listed on the web-site brand new?

A. Yes, all of the items, except for items listed as NOT MINT and the Battle Ready Lightsabers, are brand new and sealed in the original manufacturer's packaging.  NOT MINT items were display units or had damaged packaging so they have been removed from their packaging (for display purposes) and handled some.  Battle Ready lightsabers are brand new Force FX lightsabers that our technician removes from the packaging and modifies per your specifications (modifications take 3-4 weeks before they are shipped out).

For more product specific information, please check our Information Library.

Have a question you don't see listed here.  Contact us to get the answer!

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